Send a water damage or mold request

Answer the questions a water damage company asks on the first call. We turn them into one dated request, with photos, for a matching company. About two minutes, free.

Why we ask more than other sites

A water damage company needs to know how long water has been sitting, where it came from, and what's wet before it knows what to bring. Your insurer will ask the same questions. Answering once gives both a dated record.

Tips for a better request

Say when the water started, as exactly as you can.
Photograph every wet room, the source, and any waterline before moving things.
Say whether the water is clean (supply line) or floodwater or sewage.
Tell us if you've started a claim, but you don't need one to send a request.
Mention any musty smell or visible mold.

If it's an emergency

If water is near outlets, appliances, or the electrical panel, stay out of it, and turn off the power only if you can do so safely. Ready.gov advises against wading in floodwater, which can be contaminated and hide debris. For a burst pipe, shut off the main water valve. If you're in danger or there's a gas smell, leave and call 911. Then submit this form with urgency set to Right now. We're not a 24/7 call center.

What happens next

If an operator in our network covers your ZIP, your request goes to them and they contact you to quote. If not yet, we keep it, try to connect you, and tell you either way. See How it works and our Privacy Policy.

Send a water damage or mold request

Your quote request

Quote request received. Thank you.